Política de reembolso

Return Policy
We only accept returns for defective products or in unusual, exceptional cases at our sole discretion. All return requests must be submitted within 30 days of delivery and are subject to approval.

Each request is reviewed individually to determine if a return is warranted. If a return is authorized, the buyer is responsible for return shipping costs unless otherwise agreed.

To submit a return request, please use our contact page to reach out.

Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or incorrect. We’ll review the issue and determine the best course of action.

Refund Policy
Refunds are only issued for defective products or under rare exceptions, at our sole discretion. All refund requests must be submitted within 30 days of delivery. Each request is reviewed individually and is not guaranteed.

If a refund is approved, it will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to finalize the transaction.

If more than 15 business days have passed since your refund was approved, please use our contact page to reach out.